Refund Policy 

Due to the cookies being perishable, we do not accept returns. Should you need to discuss your experience with our products, please email us at info@uluvfoods.com and we will work to ensure your satisfaction.

 

We are here to help if you are not satisfied with your experience.

  • For shipping and delivery-related inquiries, please contact Orders@ULUVFoods.com

  • For product or other inquiries, please contact us directly at Info@ULUVFoods.com

  • For product safety concerns, please attach a clear image of the box, as well as the barcode and batch number (next to the best before date on the box.)

 

Wholesale Orders

  • For orders over $3000.00 are non-refundable after production has started.

  • Production starts within 48 hours of receipt of payment.

  • Refunds can only be applied to the original form of payment.

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