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Refund Policy
Due to the cookies being perishable, we do not accept returns. Should you need to discuss your experience with our products, please email us at info@uluvfoods.com and we will work to ensure your satisfaction.
We are here to help if you are not satisfied with your experience.
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For shipping and delivery-related inquiries, please contact Orders@ULUVFoods.com.
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For product or other inquiries, please contact us directly at Info@ULUVFoods.com
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For product safety concerns, please attach a clear image of the box, as well as the barcode and batch number (next to the best before date on the box.)
Wholesale Orders
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For orders over $3000.00 are non-refundable after production has started.
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Production starts within 48 hours of receipt of payment.
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Refunds can only be applied to the original form of payment.