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Refund Policy 

Due to the cookies being perishable, we do not accept returns. Should you need to discuss your experience with our products, please email us at and we will work to ensure your satisfaction.


We are here to help if you are not satisfied with your experience.

  • For shipping and delivery-related inquiries, please contact

  • For product or other inquiries, please contact us directly at

  • For product safety concerns, please attach a clear image of the box, as well as the barcode and batch number (next to the best before date on the box.)


Wholesale Orders

  • For orders over $3000.00 are non-refundable after production has started.

  • Production starts within 48 hours of receipt of payment.

  • Refunds can only be applied to the original form of payment.

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